CledgeCare
Comprehensive Domiciliary Care Management Software
CledgeCare is a comprehensive domiciliary (home) care management platform developed by Cledge Solutions to help care agencies deliver safe, compliant, and well-coordinated care in the community. The platform brings client records, staff rotas, electronic medication administration, live field operations, incidents, finance, and CQC compliance into a single secure system, giving registered managers real-time visibility over every visit, medication round, and carer in the field.
Features
- Executive dashboard with completed, scheduled, and missed call analytics
- Client (service user) records with care plans and profile management
- Rota and visit scheduling with live in-home visit tracking
- Live staff movement and arrival radar with GPS field-operations map
- Geofence-verified visit check-in and check-out
- Late call and overdue visit alerts with carer reassignment
- SOS emergency alerts from field staff
- Electronic Medication Administration Record (eMAR) with active, expired, discontinued, and allergy registers
- Controlled drug (CD) tracking with mandatory witness sign-off
- PRN (as-required) medication logging alongside scheduled doses
- Full eMAR chart view with per-dose administration history
- Refusal and non-administration reason capture with carer notes
- eMAR dose adherence reporting
- Incidents and quality management module
- CQC 5 Key Questions readiness tracking (Safe, Effective, Caring, Responsive, Well-Led)
- Staff records and workforce management
- Finance module with revenue and payroll cost trend reporting
- Company drive for centralised document storage
- Reports and analytics with exportable dashboards
- Secure messaging between office and field staff
- Global search, notification centre, and light and dark mode interface
- Role-based access control, audit trails, and encrypted data handling
Benefits
- Gives registered managers a live, single view of missed calls, medication adherence, and CQC readiness
- Reduces missed and late visits through geofenced check-ins and overdue alerts
- Strengthens medication safety with controlled-drug witnessing and refusal-reason capture
- Speeds up CQC inspection preparation with always-current compliance scoring
- Replaces paper MAR charts, rotas, and incident logs with one auditable system
- Improves field staff safety with live location tracking and SOS alerts
- Scales from a single branch to multi-branch domiciliary care operations
CledgeCare by Cledge Solutions is an enterprise-grade domiciliary care management platform built for the realities of home care delivery: live visits, medication rounds, lone-working carers, and CQC compliance. Its combination of real-time field operations, rigorous eMAR safeguards, and always-on compliance reporting makes it suitable for domiciliary care, supported living, and home healthcare providers seeking to modernise how they run day-to-day care delivery.
More from the CLEDGE suite
- CledgePharm — Comprehensive Pharmacy Management Software
- CledgeLab — Comprehensive Laboratory Information Management Software
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